Problem Product solution
1. After receiving feedback from customers, the Quality Department confirms with relevant departments the quantity of raw materials, semi-finished products and finished products in the warehouse, stops production and shipment of products with similar bad problems.
2.First of all, we hold a technical meeting, communicate with the buyer online, and guide the maintenance process online
3.If the problem is not solved, we will send technical personnel to repair this machine or exchanged this problem machine.
Feedback (written or telephone or e-mail) should be given within 2 working days after receiving complaints from customers.